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Getting ready for 1 January 2027
Checklists, email templates and worked examples, written for the person who runs the business rather than their lawyer.
- 5 November 2026 · 5 min readThe new UK subscription law starts on 1 January 2027. Here is your seven step checklistIf you sell subscriptions in the UK, seven things change on 1 January 2027: what your sign-up page says, reminders before you charge, 14 days to change their mind, refunds, cancelling online and keeping proof. Work through them in this order.
- 3 November 2026 · 4 min readThe reminder email you must send before charging a subscriber, with a templateFrom 1 January 2027 you must email UK subscribers before you take payment. What the email must say, when it must go, what it must not contain, and a template you can copy.
- 28 October 2026 · 5 min readFrom 2027 your customers must be able to cancel online in one click. Does your account page pass?From 1 January 2027 a UK customer who joined a subscription online must be able to cancel online in one clear step. What that looks like on a real account page, what you can still do to keep them, and what to send afterwards.
Find out what your sign-up page is missing
Paste the address of the page where customers join. In under a minute you get a score out of 100 and a plain list of what to add.